Check-In & Inventory (Monday-Friday – 8am until 6pm and Saturday until 1pm)
We work with 2/3 different inventory companies and one of these independent companies will visit the property before you move in to conduct an inventory and condition report; they will also take photographs and meter readings.
You will receive an email of the inventory and condition report within 10 working days of the date you collect the keys and you will then have 1 week to confirm all is correct and highlight any issues within the document.
At SouthSide we make it our highest priority to ensure a smooth process with the minimal of cost and disruption to you. On occasion there may be challenges with the condition or cleanliness of the property resulting from previous tenants that are not always picked up or hidden at the check-out. Should this problem arise, please notify your property manager and provide supporting photos within 3 working days of the lease commencement and we will endeavor to resolve it as quickly as possible.