Our Key Team
SouthSide was set up after John was unhappy at how other agents over charged in various aspects from tenant fees to “hidden costs” for letting so he started to manage his own buy-to-let properties whilst working for Lidl. At Lidl he was responsible for finding, negotiating, acquiring, obtaining planning consent, building warrant and licencing which resulted in building what has now become 14 open supermarkets in Scotland & England. John developed his work ethic from an early age working on his families beef & sheep hill farm near Moffat, before studying Business & Accounting at Edinburgh Uni. He funded himself at Edinburgh Uni from his teenage business selling free range eggs and running his own business in America between terms at university, going door to door, selling educational books and software to families. This enabled him to buy his first two HMO properties in Edinburgh back in 2004 and has steadily built his own portfolio since.
His passion and knowledge for commercial and particularly residential property is unrivalled and has helped clients maximise their investments. He thinks like a landlord and has very strong basic principles and ethics regarding property for both landlords & tenants which are at the forefront of SouthSide and his colleagues. John works hard but ensures he has enough time for his wife and his son, James.
Outside of work Emma is keen runner with her partner Angus and they train regularly together, participating in road races inside and outside of the UK. In recent years Emma has been focusing her time and energy into training for long distance races, traveling to Europe and America to participate.
In her spare time, Emma enjoys to relax by having regular spa breaks with friends and also enjoys baking for her friends and family.
Senior Property Manager
Natasha joined Southside in March 2011 and is responsible for managing a portfolio of properties, liaising with her colleagues in marketing and finance to ensure a smooth flow for tenants and landlords. A large part of Natasha’s role is that of property maintenance and undertaking regular inspections with Ross for her properties to keep on top of maintenance. Natasha holds an a membership with ARLA and outside of work Natasha’s time is taken up with her Dog, making sure he behaves and enjoys yoga. Did you know that Natasha held a summer job in a crèche dressed as a bear.
After graduating in 2013 with a degree in Event Management from QMU, Leah worked with another letting company in a varied role carrying out check-ins and checkouts, conducting inventories and working on reception before moving to SouthSide. Leah started at SouthSide on reception and then quickly moved up to be Lettings Co-ordinator, dealing with applications and advertising. Leah has been in the role of Property Manager for over a year, looking after a portfolio of properties and is enjoying the challenge. In her spare time Leah likes to shop and go for dinner and drinks with her friends.
Mark joined SouthSide in 2011 where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long term and is continuously looking to make improvements and inputs for the benefit of tenants and landlords alike. Mark has also project managed numerous property refurbishments for clients over the past few years and has a strong eye for detail. Mark has been involved with property the majority of his career and with an honours degree in Real Estate Management from Heriot Watt. Mark has also become recently passed professional qualifications and has since joined ARLA as a member. Originally from a dairy farm in Northern Ireland, Mark is a keen rugby player and plays locally for Leith Rugby. When not working or playing rugby Mark enjoys spending time with his wife, Hannah, along with his daughter Ellie and son Barney.
Claire’s background is in various other admin roles including Scottish government and hospitality. She joined Southside in February 2016 as Property secretary to Leah, Natasha and Mark. Claire recently passed her ARLA exams and has taken over the day to day management of her own portfolio of properties. Outside of work, Claire is a qualified nurse and enjoys spending time with her husband and friends.
Allan joined SouthSide in December 2016 having worked for 2 years previously for a small local letting agency in West Lothian. Allan is looking forward to expanding his knowledge of the property industry further. Prior to working in the letting industry Allan worked in the Energy Industry as Green Deal Advisor for three years. Outside of Southside Allan is a young family man who loves spending time with his wife and children along with playing and watching football on a Sunday.
Originally from Newcastle, Lauren moved to Edinburgh to study a degree in Festival and Event Management at Napier University. Lauren’s background is in Sales and Fitness Industry Management. Not surprisingly, Lauren enjoys fitness and music and is currently learning to play the Ukulele in her spare time. Lauren joined SouthSide in August 2015 as part of the Property Management team and takes pride in welcoming the new Landlords to SouthSide. Lauren has also recently passed professional qualifications and has since joined ARLA as a member. She is also well versed in other aspects of the business, including choosing the right applicants for the right properties and liaising with contractors to ensure smooth operations.
Head of Lettings
Danny joined the team in April 2010 as the office junior, excelling in this role and other various tasks around the office. Danny is now one of the most experienced members of our team and has a flair for matching tenants to the right property. Danny is now head of lettings, responsible for co-ordinating the lettings team. Danny’s role includes the advertising for all of our properties and he also manages our tenant find only service. Danny also holds viewings from time to time and deals with incoming enquiries. He is a man with strong ethics and always does what he says he is going to do. Originally from Yorkshire, in his spare time Danny spends time with his son Caiden.
Applications & Property Co-ordinator
Legal & Business Manager
Emma’s background is as a paralegal and office manager for a solicitor’s office and she joined SouthSide to look after the legal aspects. Emma is responsible for advising clients with acquisitions of property and keeping John right! Emma is proficient in the ins and outs of letting, particularly on the legal aspect.
Tom works with Southside on a part-time basis and is a valuable member of our team assisting with all aspects of the office from booking in viewings, references and assisting short lets. Tom has over 34 years experience in customer service, including working on a major Edinburgh construction project, communicating with a diverse range of people utilising his skills and experience to the fullest. Tom also looks after the facilities in the office and making sure all is in order.
Tom enjoys hill walking on his days off and spending time with his Granddaughter on a Wednesday and Thursday when not in the office.
Routine Property Visits
Ross joined SouthSide after returning from a 2 year stay in Australia. Initially employed on a part-time basis, Ross was quickly moved into a full-time role due to his strong work ethic. Ross completes Routine Property Visits and also helps out in a number of different areas when needed. In his spare time Ross enjoys playing football and golf
Currently on maternity leave
Amy started with SouthSide in July 2013 on reception. Having previously worked in the financial sector and previous to that in hospitality, Amy has loved combining her organisational skills with her customer service skills. Having fulfilled different roles in the lettings team she now heads up the viewings team making sure there are always appointments available for potential tenants to look at properties. Being a real people person, Amy also likes to hold viewings so she can meet potential tenants and see the properties herself. When she is not out and about, Amy also assists the lettings team in the office. In her spare time Amy likes to spend time with her friends and family and also enjoys long distance running.
Margaret joined SouthSide on a part time basis in accounts helping with the project invoices, ensuring they are correct and making sure our contractors are paid on time. At the start of each month Margaret is at her busiest period transferring all of our landlord rents and keeping track of the company expenses.
Company Marketing & Festival
Cat joined SouthSide in December 2013 and spent her summers at university running her own door to door business in America. Cat’s background include sales, recruitment, events and marketing and she is transferring these skills into a marketing role here at SouthSide as well as managing our festival lets and keeping John organised. We are always looking to improve the way we do business and Cat will be working closely with our landlords, tenants and the SouthSide team to ensure that we are continually improving our service. Cat loves to travel and lived in the US, Slovenia and a number of cities in the UK before choosing to settle in Edinburgh having bought her first property in June 2012.
Application & Property Co-ordinator
Nicole is responsible for the reception area and always performs with a smile. Nicole’s background in customer service ensures that she is always ready to lend a helping hand and ensure all our clients always leave happy. Nicole is originally from Perthshire and new to the property industry. She loves animals and long weekends away with her dogs, she also enjoys snowboarding and time with her family and friends.
HR and People Development Manager
Ruth has over 20 years experience in HR and is SouthSide’s first HR and People Development Manager and is particularly keen to support the team in achieving their ARLA accreditations and other key learning opportunities to improve the service that SouthSide offers. Outside of work, Ruth is a fitness enthusiast with a particular love of watersports.
Property Visits and Viewings
After retiring from the Police Gary ran a Scuba Diving school and Charter Dive boat. He now spends his spare time with his wife, four children and two boxer dogs. He is also a passionate technical scuba diver and enjoys riding his motorcycles and off-road driving.
Property Service Manager
Peter has come to SouthSide with nearly 30 years experience in the Construction Industry. As the Property Service Manager he works closely with all the Property Managers ensuring the continued upkeep, refurbishment and development of our portfolio of properties. When Peter is not at work or at home with his family and feet up in front of the television he is often found in the outdoors, walking or cycling in the hills and living under canvas in some wild place! Either that or at the bar talking about wild (and often wet) trips!
Property Visits and Viewings
Derek joined the SouthSide team in December 2013 having previously worked in customer services. Derek is a keen traveller and relocated to California in 2012 where he organised and ran a children’s summer camp in San Francisco during the summer months. Derek enjoys keeping fit – his hobbies include football and regular trips to the gym.
Applications & Property Co-ordinator
Amy’s background for the past 5 years has involved working for an independent inventory company completing check ins and inventory admin along with check outs in a very busy role and is bringing that attention to detail to her role at SouthSide. Amy is responsible for helping prospective tenants complete the application process and ensuring that we do all can do ensure that the correct tenants are matched to the right property. She has a keen interest in art and photography and as part of her role also completes marketing photos and various video projects at SouthSide. In her spare time she likes to go out and socialise with friends and enjoys live music.
Pauline joined SouthSide at the beginning of September 2013 and is responsible for the property accounts managed by Mark, Ryan and Rachel. Accounts is very much her thing and she is constantly striving to maintain a great working relationship with both tenants and landlords. The middle ground might be elusive sometimes but she’ll find it! If not at work, Pauline can be found visiting family in the Scottish Borders, watching telly, socializing with friends in the City, window shopping or sleeping until lunchtime (at weekends of course!).
Grant is responsible for the property accounts managed by Allan and Lauren. Grant graduated from Napier University in July 2016 studying Accounting with Corporate Finance. Grant finds the property industry interesting having previously covered maternity leave in a property company shortly after graduating from university. Outside of work Grant enjoys playing and watching Tennis and Football and going out with his girlfriend and friends at the weekend. Grant also attempts to play snooker and pool, standing at 5ft 6 inches can be quite challenging on the snooker table!
Victoria was an accounts administrator for a large fruit and vegetable company for the past 8 years and has come to Southside to for a new challenge. At Southside Victoria is in charge of processing Natasha and Leah’s accounts and keeping everything up to date. Outside of work Victoria love’s the theatre and has probably seen every show that’s been at the playhouse over the last 15 years(not exaggerating!). At the weekends Victoria is kept on her toes by an energetic 6 year old at home.
Routine Property Visits & Viewings
Robert starting working with SouthSide in May 2014 and works closely with Mark Phillips as Property Inspector. Robert also spend over 30 years in the fire service and since retiring has undertaken various jobs such as landscape gardening and working at a training consultancy. These days however, when he’s not inspecting properties Robert likes to spend his time keeping fit through cycling, hill walking and occasional golf and five-a-side football. Robert is a very dependable part of the team who is always willing to lend a hand when it’s required.
Training, Enquiry and Feedback Manager
Clair has recently returned to SouthSide after taking time away to focus on her young family. Clairs’ 9 year property back ground includes working within the residential sales for both developers and individual sellers. In her spare time she enjoys going for walks and spending time with her son and partner.
Routine Property Visits & Viewings
Prior to joining Southside David ran his own small business which he sold in 2012. After a short sabbatical he supervised activities ( bar and food ) in the members lounge at an Edinburgh Yacht Club during the sailing season. Following a spell working ad hoc for an Edinburgh letting agent David joined Southside Property Management in February 2015.
Viewing for Southside brings David into contact with lots of new people which he greatly enjoys and is a real people person. In his spare time David enjoy’s pottering around on his classic cars, cooking, music and travel.
Sam has recently joined Southside as a Lettings Assistant, starting his career in the property world having come straight from school. Sam previously had a part-time job working as a waiter at a local Indian restaurant but is now keen to gain experience in the property sector and progress to different roles within the business. In his spare time Sam enjoys playing the guitar and going to see music acts live.
Charlie joined Southside in November 2016 as an apprentice looking to learn about the property world. Having previously been in retail, Charlie found himself looking for experience working in a different environment. In his spare time Charlie enjoys going to the gym and socialising with friends.
Martin joined Southside after previously being manager at an estate & letting agency.
All aspects of works relating to Edinburgh Factoring, Southside Block Maintenance and Communal Repairs fall within his remit, as well as being on-hand to help his colleagues with viewings and inspections.
He has been involved in property and construction most of his career, varying from being a building claims auditor, property maintenance manager and many years as a consultant designer, design engineer & draughtsman.
Outside of work he enjoys music (preferably live), photography and travel.
Property Visits and Viewings
Feliciano arrived in Edinburgh from Italy in 2013, after 4 years in the hospitality industry he joined Southside in April 2017. Feliciano studied Business Economics in Italy is currently studying Business Management here in Edinburgh. In his spare time he enjoys going mountain climbing and watching live music with his partner Marta.