Excellent quality of service and value for money, very professional and responsive, they are entirely reliable, trustworthy and honest. They are truly devoted to the landlord, the tenants and the property.
This is the first time my partner or myself have rented with Southside and we both agree they are the best letting agency we have been with in Edinburgh over the years. The staff were welcoming when we first moved in - the welcome pack we received when we collected our keys was a lovely gesture! Our application and moving in process couldn’t have been easier; the property we moved into has been perfect. Every member of staff has been incredibly helpful and friendly each time we have contacted the agency regarding separate inquiries which has been great. Receiving a check-up call a few weeks after we moved in was another lovely gesture; we both feel as though the team at Southside have provided a personal experience despite the difficulties of not being able to meet face to face due to COVID. I would recommend Southside as a letting agency for anyone looking to rent a property.
Recently been working with Jonny, and we have been very impressed with his empathy, efficiency and communication. A great asset to the company.
Southside have acted as our agents for the last three years, we cannot recommend their services highly enough - always professional, always efficient and responsive, and definitely great value for your money and your peace of mind.
My experience with SouthSide in the past three and half years have been mostly positive. I like their “get things done quickly” attitude. Currently, Jonny D is looking after my properties. He is only onboard of SouthSide for about one month and has already managed to do a lot of things for me. He is very responsive to my queries and does not leave me in the dark. Glad.
While we did not secure a property I’d like to take the time to thank Amy for all of her help. She was very professional and gave us lots of advice on my partners application and helped us too with any questions we had. We have recently moved to the UK and weren’t sure of the renting proceedings, but Amy was very friendly and helpful while we were looking.
Once again, an unbeatable, essential, professional service. my contact at southside Mr Danny Briggs delivering a most knowledgeable understanding of the business. A first-class estate agency.
Property rental professionals who are fast efficient and highly experienced in Edinburgh's huge market. As a landlord I have had faultless, fantastic service and welcomed assuring professional experienced advice for the last 5 years. I can highly recommend to anyone looking for a trusted attentive company for the guidance and the service you require for your rental property.
I've had a great experience with Southside so far. Despite the pandemic they managed to organise a physical viewing with respect to safety measures. They've been really helpful with any questions or additional requests I had, like postponing the move in date or arranging the aforementioned physical viewing. It's been night and day compared to another Edinburgh-based letting agency I've had the misfortune to cooperate with previously.
Had a great experience with Southside so far! The staff are very helpful and Amy has been particularly great. She gave us the initial phone call when our application was accepted and sounded just as excited as we were which helped make the whole experience a happy one 🙂
This is my first time renting with Southside and I'm so pleased with how everything is going. Southside are already by far the best letting agent I’ve been with in the city. Everyone I’ve spoke to in the company has been great and in particular our property manager Andrew has been super helpful, professional and friendly. He’s always so quick to respond and we were so pleased he was able to resolve a few issues we had when moving in on the same day! The welcome pack was also such a lovely touch. I would definitely recommend Southside to anyone!
As a student finding a flat every year can be a stressful process. This was the first time my flat mates and I have used Southside, and it couldn’t have been any easier! Everyone we have come into contact with have been extremely helpful and kind! With special thanks to Anna and Leah!
Very happy with the Southside property that we have moved into this semester! Found the application process very straightforward thanks to help from Amy and we are very pleased with the relationship we are building with our property manager Emma!
Southside is great, especially Amy and Jonny! Responsive, kind and professional. You hear all kind of horror stories and have all kind of experiences with agencies in the UK, but Southside has been a pleasant surprise! The best experience in the letting market we have had so far in three years living in the UK 🙂
We've had a great experience with Southside and particularly Emma so far. A very professional team who are always speedy to reply and solve any issues. I wasn't sure how good service would be during a pandemic but the response has been great and they lead us through all the paperwork quickly. The few problems we've had have been solved within days! I would definitely be coming back to southside the next time I'm looking for a property.
From 2017 to 2020, myself and four other flatmates rented a student property from Southside Property Management. Throughout our tenure Chloe, Emma and recently Jonny have always put our best interests first and have made sure that we receive the best service possible. I would definitely recommend to Students that they rent with Southside and with these agents if possible. If I were to suggest any improvements, it would be streamlining the process in which tenants receive their deposits back (But that’s a minute problem it what has been a very easy stay). Thanks once again 🙂
Really pleased the response time and friendly attitude Southside has. I first used Southside when I was looking around for a flat and had several virtual viewings with Sam. He was so friendly and so helpful giving me tips and making sure that I could see everything and ask any questions. The whole application process was stressful, but all my questions were answered super quickly by Anna and Leah. Now living at a Southside property, the flat is amazing, got super lucky with my flatmates and even got a welcome bottle of prosecco from Southside to pop when I moved in! The property manager Leah is super helpful and responds v quickly which is really nice. I would definitely recommend Southside to anyone wanting to move to Edinburgh.
The Adventures of Maz
"Southside were fantastic during our tenancy. The welcome basket was a lovely touch. Any issues were dealt with quickly and Chloe really went out of her way to make sure our boiler was fixed ASAP during the winter. The flat was given to us in fantastic condition and we would definitely recommend them as a letting agent."