Testimonials

Testimonials From Our Existing Landlords

“I have been using Southside Management for my Edinburgh rental properties for years and the service is excellent. I have a number of business interests outside of property so I wanted a reliable and hands-on management service. Southside more than deliver on this and continue to do so. The friendly and attentive team make property management easy for me so I can focus on other things with the confidence that the properties are optimised for letting and maintenance.  I am particularly impressed with the efficient process Southside run to transition the flats from student lets into festival lets for the month of August, then back again to student. These are all pre-let well in advance so I don’t have to worry about void periods. SouthSide also stay on top of government legislation to ensure that their landlords are complying with the necessary regulations in the industry.  The end to end service is incredibly good value for money and this carries through to all the reliable local contractors who Southside organise on our behalf (with no additional arrangement fee which is a bonus). Any invoices are then sent with the monthly rental payments at the start of every month.  Southside operate with the utmost integrity and professionalism. I have complete trust that properties will be managed with the landlords’ best interest whilst also serving tenants with great accommodation and service.  I highly recommend Southside Property Management.”

 

Tsen Wharton, Candlemaker Row

I have 3 properties that were previously managed by another agent.  On the advice from my financial adviser and due to my dissatisfaction with the service I was receiving, I switched to Southside.  I am extremely glad that I did, as from day one, I have been very impressed with their service and their management of my properties. e.g. one of my flats was vacant for nearly 2 months under Cullen’s management, under Southside’s, new tenants were found within a week!  Subsequently, they have been very proactive in letting my flats very quickly.  I have developed a very good relationship with my property manager.  He is excellent at communicating with me, keeping me informed and organising any work required very efficiently.  The whole team are very friendly, willing to help and offer sensible suggestions and advice.  I am also very pleased with their rates for mandatory checks e.g. gas and electric safety checks and any other maintenance work that is required.  I would have no hesitation in recommending their service.

 

Alan Stone, Carrick Knowe Hill & Hawthornvale

“We moved our property to Southside Property Management in February 2010 and could not have made a better move as they have been superb.  The team have provided a highly professional and accomplished service with which we are 100% satisfied.   They always respond very quickly and go above and beyond to help.  Previously we have had an empty property between lets which is not cost effective.   Within months of moving to Southside we have had a change of tenant which Southside handled smoothly and efficiently from start to finish.    Our property was advertised in advance, resulting in new tenants moving in the day after the previous tenants had moved out.   As Southside do not charge any set up costs or advertising fees (unlike other lettings agencies we have used) all we pay is a monthly management fee.  John has provided us with invaluable advice on many matters, for example, we recently changed from the insurance company recommended by our previous letting agency to comparative landlords insurance at a saving of approximately 50% of the annual premium.  The letting of our property is now stress free for us as I know it is in the safe and capable hands of John and his team.   We would like to take this opportunity to say thank you to everybody at Southside Property Management and to let you know that you come with our highest recommendation.”

 

Ann Goulbourne, Easter Road

“I have been renting flats in Edinburgh for the past 14 years and Southside Properties has been managing the letting of my current investment portfolio for the past year.  Prior to this I was managing the flats myself and in the past I have used other agencies in Edinburgh.  I have to say that I am truly delighted with John Davidson and his team.  He has managed the smooth running of the tenancies, including advertising for and securing suitable tenants, dealing with emergency repairs and standard maintenance, including HMO renewals, with ease and professionalism.  He keeps abreast of the latest legislation to ensure that all properties meet the exacting requirements of the council laws.  He has also managed to increase profitability for me by ensuring that there are no void periods between lets, by increasing the rental income, by charging lower commission rates than his competitors, and by negotiating group rates for repairs. All of these benefits have been passed on directly to me as John does not add any charges for arranging repairs and maintenance, which is widespread practice in other agencies.  John and his staff are very friendly, calm, and enthusiastic about their work, which makes them very pleasant to deal with.  I can wholeheartedly and unreservedly recommend this agency to any property investor looking for peace of mind in an efficient property management agency in Edinburgh!”

 

Barbara Rowell, HMO Properties – Oxford Street, Lutton Place & Cameron Park

“Since moving to Southside Property Management, any worries I had about my flat being rented have gone and I trust them to take care of my property.  I can sleep at night without the worry of the rent not being paid! Thank you to John and his team for making my life easier”

 

Emma Walton, Saughton Mains Gardens

“I used SouthSide after managing my Edinburgh property myself for a number of years. I was reluctant to use agents as I felt the cost would reduce my returns. I have found the complete reverse with SouthSide. Not only has the net rent increased through proactive management and suggestions to improve the property, but they also take care of all the maintenance, using preferred contractors, who charge rates that I was not able to achieve doing it myself and so saved a lot. All the staff at SouthSide are friendly and very helpful. I now feel comfortable that both the property and the tenants are being looked after and I do not have the stress and worry that I had before.”

 

Dickon Knight, Gillespie Place

“I would like to take this opportunity to thank SouthSide for their excellent service to date. They have been most helpful and clearly have a wealth of local experience which they have been happy to share with me.  I look forward to maintaining a good relationship going forward and I feel confident my property is in good hands. This is of particular comfort being so far away from the property.”

 

Carl Baldry, Barn Park

“The silver lining is the cost and transparency.  It may be cheaper, but there is no skimping on quality, no hidden costs and you’re not tied into lengthy contracts with penalty clauses.  When comparing letting agencies, perhaps you should ask yourself what extra you get when you pay more?  Having worked with letting agents in other cities in the UK, I find that Southside Management more than fulfil their side of the bargain, for considerably less money.”

 

Jo Hanson, HMO Property – Gorgie Road

“Can’t praise these guys enough! Used their service for the last 7 years. Can’t fault them. Nothing is ever problematic. Wish they could manage the other properties I have!”

 

Lesley Carr, Landlord – New Mart Place

 “When my son left Edinburgh to live in Australia he signed up with another management company to manage his flat.  There were several problems with this arrangement and I decided to take the opportunity to transfer the management of the flat to Southside Property Management.  It didn’t take very long to realise that I had made a very good decision.  It was like comparing night and day.  I immediately noticed a more professional attitude and a feeling that nothing was too much trouble.  Previous frustrations and involvements soon disappeared and the flat was now being “Managed”.  Apart from this, there are many other positives since switching to Southside, including savings on maintenance and confidence that things are being done quickly and properly with the minimum of fuss.  John has already identified and signed up another tenant to move in at an increased rent once the current tenants move out.  Their services, support and advice are much better than the previous management Co. and with considerably lower fees and charges.  I have found John good to deal with and he appears to be very honest, knowledgeable and enthusiastic. I have every confidence in John, Fiona and the rest of the staff at Southside Property Management.  I therefore recommend them without reservation”.

 

Gordon Anderson, West Norton Place

“Having used other agents in the past, I came across SouthSide Management when looking for an efficient company.  After understanding my needs John and his team found a suitable tenant which was above my rental expectations and they never charged any tenant finding fees for this.  They make it really simple just a very reasonable % of the monthly rent.  Not only this, they really do have a ‘hands on approach’ when it comes to solving tenant issues and their advice is invaluable as they also think like landlords but ensuring the highest of standards.”

 

David Cameron, Morvenside

“Bruce helped me with a renovation project. He provided plans at a good price, and was very diligent in following up with the council to get the completion certificate. I am now starting my second project!”

 

Sam Zawadzki

“Southside Property Management took over the management of my two properties from Martin and Co (Edin) and for the last year, they have met my every requirement, finding tenants who fulfil my specification even in the current demanding environment. They ensure the properties are maintained in good condition by the tenants, the tenants are supported within the terms of our agreements, and that rents are promptly collected and paid.  All of their costs are open and very reasonable. Where maintenance and repair are necessary they ensure the costs are agreed in advance, and attributed fairly between myself and my tenants.  I find the managing director John Davidson to be an open and honest person, who has provided valuable advice and support since managing the properties….I highly recommend this management company without reservation.”

 

Andrew Goodwin, HMO Property – Hillside Crescent & St Clair Rd

I rented my flat about a year ago through Southside Management before leaving the UK to work abroad.  I needed to find an agent who I could trust and rely upon.    My property has required some maintenance work and John from Southside confirmed this by sending images via email.  He handled it all for me at no extra cost; getting quotes from tradesmen, making sure the work was carried out quickly and updating me whilst I was out of the country.  This gave me complete peace of mind and I have every confidence in John and Southside Management.  Southside Management is professional but with a personal touch.  They rented my flat quickly, charging no extra for the viewings, unlike almost every other company.  There are no hidden extras so the rent you are expecting is what you get.  I have always found them friendly, quick to respond to any queries and able to assist.  I highly recommend them for their care and attention paid to Landlord, Tenant and property.”

 

Sonia Nicolson, Great Junction Street

“SouthSide Property Management have managed both our property investments for some time now. The level of service that we receive has far exceeded that of our previous letting/management company and costs us less. During this time the attention to detail has been great and SouthSide Property Management have ensured that we have kept on the right side of the law in letting property, and never had vacancy. We also really appreciate the fact that we get a very useful monthly statement of the rent etc any recommendations/issues with the property and the rent is transferred to us very quickly.  We would highly recommend other landlords to rent their Investments with SouthSide Property Management to get a great value service.”

 

Dr Martin &Mary Horner, HMO Property – St Leonards Crag