Important Information for New Tenants
SouthSide believe that searching and applying for your new home should be a simple stress free and cost free process. Please see our notes below on each stage of the process, if you would like additional information please do call the team now on 0131 51 000 51.
The Most Common Questions
- Photographic ID
- Proof of current address (e.g. utility bill) dated within last 3 months
- Proof of income (3x months worth of pay slips or bank statements)
If you are a student, you will be asked to complete a Guarantor form which will available from the office. If your credit rating is insufficient or the rent is deemed higher than the affordability factor then a Guarantor may also be requested.
Completed forms and the required documents must be provided within 5 workings days of submitting the completed application, otherwise your application will be deemed as withdrawn (unless communication is made to state otherwise).
Once we have received your documents, we will begin checking your references and perform the appropriate credit checks. You should always ensure that we have contact details for the references and ensure the relevant persons know that we will be contacting them. Should you require a blank copy of our lease then you may ask for one of these to read over before you sign.
If the references and/or credit check comes back unsatisfactory, we will not progress with the application
Your dedicated Property Manager will run through our standard approved lease with you and also take the remaining deposit and first month’s rent. Please note if there are 2+ weeks remaining until your lease start date, you can pay the first month’s rent then.
A full inventory and condition report will be conducted by an independent company before you move into the property which will include meter readings, photographs and in some cases video footage. The inventory company aim to email the lead tenant a copy of the report within 10 working days of the start of the tenancy and tenants then have 7 working days to check through and note any comments before returning to their property manager. The signed and approved inventory will be used at the final inspection when you eventually vacate the property.
It is also important you contact utility providers and the relevant Council to arrange Council Tax payments and to transfer the bills into your name at the start of the tenancy. We will also notify them as part of our service to tenants but the onus is on the tenant to ensure that this is done.
When the day comes you decide to leave the property, please ensure you contact your Property Manager with your 2 months’ notice. During these 2 months, viewings will re-commence. You will be notified at least 24 hours in advance and all viewings are accompanied by a SouthSide team member.
SouthSide are delighted to refund full deposits to tenants, in order for us to do this, it is your responsibility to ensure:
- The property has been fully cleaned to a professional standard throughout (we can give you contact details for a cleaning company)
- All belongings/rubbish have been removed from the property
- All keys are returned to our office
- A Tenant Leaving Form (1 per tenant) is completed and submitted to our office with your forwarding address
- You provide proof that Council Tax and utility bills are up to date/finalised (if you are exempt from Council Tax an exemption letter should be provided)
Please note deposits are held by Letting Protection Service Scotland